Monday, 3 September 2012

http://www.mindtools.com/CommSkll/ActiveListening.htm

Active listening skills- will assist in communication module

1 comment:

  1. wow.. just read this and found it interesting. I didn't realise that we only actually remember between 25-50% of the conversation that we hear! It just goes to show how much we all need to improve on our active listening everyday.

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